There are no returns, exchanges, or cancellations. Your order will be shipped within two weeks (including weekends), please allow additional time for transportation. Your order will be tracked and insured, but if your package arrives damaged or gets lost, please email me at email@example.com within 3 days of the received date. Please be sure your address is correct. If the package is returned, an additional shipping fee will incur to ship again. Holidays & weather may prolong delivery.